CRM implementation is so much more than sales & service
You might think that because your company isn’t in a traditional sales or service industry, you don’t need CRM. You’d...
Your key to success in customer experience: CRM
Some companies excel at customer experience, and some don’t. Which are you? No matter what category you’re in, one thing...
Automation: Opportunity To Innovate As We Emerge From Crisis
Back in January of this year, before COVID-19 flipped our lives and businesses upside down, we conducted a survey of...
Ecommerce: Strategies For A Changing Business Landscape
We are currently weathering the storm known as COVID-19. Most of us are staying home, practicing physical distancing, and avoiding...
7 Tips for Achieving A Great User Experience
The impact of COVID-19 is immense and whether you are a large company, or a small business, it has changed...
Are Low Code Platforms Right For Your Business?
Low code/no code development platforms are touted as tools to help nimble businesses accelerate the deployment of applications to rapidly...
How To Decide Between Off-The-Shelf And Custom Software
When your business is faced with a choice between off-the-shelf and custom software for mission critical applications, there are many...
App Development Drives the New Platform Economy
The digital economy has dramatically changed the business landscape, and in no place is this more evident than the Fortune...
Custom Software Misconceptions
When you say the words “custom software” people get intimidated; believing that developing software that’s specifically tailored to their specific...
CRM: Why You Need to Invest in Your Customers
I just returned from a short family vacation in Punta Cana in the Dominican Republic. We stayed at the beautiful...
How to Get Software Development Right
When it comes to developing custom software, two things can make the difference between a successful project and one that’s...
When Cookie Cutter Software Just Won’t Do
For some businesses, utilizing off-the-shelf software to run their business is good enough. But for others, like those operating a...