Artificial intelligence (A.I.) and machine learning (M.L.) are no longer on the horizon; they are already shaping the ground beneath our feet. They’re powerful technologies transforming how businesses operate today. From automating tasks to generating insights and enabling smarter decisions, A.I. and M.L. are redefining what’s possible.

 

At Whitecap Canada, we don’t just advise, we build. Our AI development and integration services help your business deploy private large language models (L.L.M.'s), integrate A.I. into your custom applications, and seamlessly implement A.I. solutions across your operations. Whether you’re modernizing existing systems or creating new A.I.-powered solutions, we ensure your organization is A.I.-ready and equipped to scale.

Taking advantage of AI and ML is sure to improve performance, accelerate growth and give you a competitive edge.

Custom App Development & A.I. Integration

Using Azure A.I., Azure OpenA.I. Service, Copilot, and G.P.T. models, we build A.I.-powered applications tailored to your business. From N.L.P.-driven chatbots to predictive analytics, sentiment analysis, speech recognition, and computer vision, we design A.I.-enabled apps that deliver measurable impact. We ensure the right A.I. models are selected, customized, and integrated into your systems. Our team also helps prepare your data-cleaning, structuring, and enriching it - so it can be used effectively for model fine-tuning or as a trusted external data source in a Retrieval-Augmented Generation (R.A.G.) application. This enables your A.I. to ground responses in your organization’s knowledge, delivering reliable, context-aware answers. With U.X./U.I. best practices at the core, we make A.I. features seamless and user-friendly.

 

Private L.L.M. Deployment & Customization

We deploy and customize private large language models (L.L.M.'s) to give enterprises secure, compliant, and tailored A.I.. Unlike public models, private L.L.M.'s provide greater control, stronger data protection, and outputs fine-tuned to your business needs. Using Retrieval-Augmented Generation (R.A.G.), we connect L.L.M.'s to your internal data - such as customer databases or knowledge bases - for accurate, context-aware answers grounded in real business information.

We also integrate customer knowledge bases with natural language interfaces, enabling staff or customers to ask questions and get instant, conversational responses. This combination of private L.L.M.'s and R.A.G. delivers enterprise-grade A.I. solutions that improve decision-making, streamline support, and enhance customer experiences.

Agentic A.I. & Automation Agents

Empower your business with autonomous A.I. agents that can plan, act, and adapt to get work done. Agentic A.I. goes beyond chatbots. It creates A.I.-powered teammates that handle tasks, workflows, and decisions with minimal human intervention. Whitecap builds automation agents that integrate seamlessly with your systems. They can triage customer support requests, generate reports, monitor operations, or even act as coding assistants for developers. By combining L.L.M.'s, workflow orchestration, and Microsoft’s A.I. ecosystem, we deliver intelligent agents that save time, reduce manual effort, and accelerate innovation.

 

Predictive Analytics

Turn your data into foresight with predictive analytics powered by Power B.I. and Microsoft Fabric. Whitecap helps organizations move beyond dashboards and reporting to build forecasting models, anomaly detection, and predictive insights that drive smarter business decisions.

With Fabric’s integration of Azure OpenA.I. Service, generative A.I. is infused at every layer. This helps developers model data faster and enables users to uncover insights more easily. Using Copilot in Fabric, you can describe the report, calculation, or visualization you need in natural language and see results instantly. You can also create dataflows, write S.Q.L. statements, or even build custom machine learning models through conversational prompts.

The result is accelerated analytics with less reliance on IT or data engineering teams.

Microsoft Copilot Consulting & Setup

Copilot brings generative A.I. into the Microsoft tools your teams use every day - Microsoft 365, Dynamics 365, Power Platform, and Fabric. Whitecap goes beyond simply “turning it on.” We design Copilot into your workflows so your people get real value where they already work.

Before rollout, we secure identities, permissions, and sensitivity labels to prevent data leaks and ensure compliance. Using Microsoft’s Copilot Hub, we track usage, costs, and rollout health.

Our team builds task-focused agents with Copilot Studio to trigger actions and orchestrate workflows safely within your policies. For Fabric, we enable teams to explore data, generate visuals and DAX, and document models - faster and with confidence.

Icons of example applications that can be integrated into Power Platform.

Our AI & ML Services

  • Business Process Automation
  • Natural Language Processing (N.L.P.)
  • A.I.-powered Chatbots & Virtual Agents
  • A.I. Image Recognition & Processing
  • Document & Form Processing
  • Predictive Data Analytics
  • Private L.L.M. Deployment & Customization
  • Enterprise A.I. Integration

Our A.I. Development Approach

Our proven software development methodology extends seamlessly to A.I. projects:

  1. Discovery & Feasibility – We start with a deep dive into your data, processes, and business challenges to help you identify the highest-value A.I. opportunities.
  2. Model Selection – We evaluate and recommend the best A.I./M.L. models for your goals, whether that means leveraging Azure A.I., Copilot, or deploying private L.L.M.'s.
  3. Data Preparation – Clean, organize, and enrich your data so it’s ready for A.I.. This includes transforming messy, unstructured information into high-quality training data, and preparing external data sources for Retrieval-Augmented Generation (R.A.G.) applications - allowing your A.I. to generate context-aware responses grounded in your business knowledge.
  4. A.I. Development & Customization – Build, fine-tune, and deploy A.I. models tailored to your unique workflows, industry, and compliance needs.
  5. Integration & Testing – Embed A.I. into your software and processes with seamless integration, rigorous testing, and validation to ensure performance, accuracy, and security.
  6. Deployment & Optimization – Monitor performance and refine A.I. models for continuous improvement.
Icons of example applications that can be integrated into Power Platform.
Illustration depicting collaborative conversation between a customer and a Whitecap consultant.

 

Responsible A.I. Development

We develop A.I. solutions responsibly, following Microsoft’s Responsible A.I. Standards to ensure fairness, privacy, and transparency. All A.I. solutions inherit your organization’s compliance and security frameworks, with private L.L.M.'s and Copilot configured to protect your proprietary data.

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