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  • CRM: Why You Need to Invest in Your Customers

    CRM: Why You Need to Invest in Your Customers

    By on March 6, 2017

    I just returned from a short family vacation in Punta Cana in the Dominican Republic. We stayed at the beautiful 5-star Iberostar Grand Resort. It was truly memorable!But as excellent as the resort, the beach, the accommodation, the food...

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  • Choosing the right CMS

    Managing Your Content: Choosing the Right CMS Platform for Your Business

    By on February 13, 2017

    We’ve talked about establishing defined business goals for your website, but in a digital age, we are also constantly looking for ways to work more efficiently. A content management system (CMS) makes it easier to update and manage your...

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  • Signs Your IT Needs an Upgrade Feature Image

    Signs Your IT Needs an Upgrade

    By on January 30, 2017

    2017 is shaping up to be a great year!  Your sales are up. You’re adding more staff. Business is booming.Here’s the big question:  Can your IT handle the growth you’re seeing on the horizon?Your IT is the backbone at...

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  • 2017 Trends Feature Image

    2017 Trends and Technology that Excite Us

    By on January 16, 2017

    With the first weeks of the new year under our belts, I am starting to see some common threads emerging when it comes to the business challenges our customers are looking to address, as well as technologies that are...

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  • Work Culture Feature Image

    Business is a Team Sport

    By on December 19, 2016

    As I looked out during our holiday celebration at the team we’ve assembled here at Whitecap, one thing came abundantly clear: We couldn’t do what we do without the people in that room – our staff and their families...

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  • Purpose of your website feature image

    White Paper: Is Your Website Doing Its Job?

    By on December 9, 2016

    The way we are doing business is changing.It’s not good enough to have a pretty website with a bit of static content and a few forms to gather contact information. Having a website that does its job is no...

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  • Change Management feature image

    Why e-Commerce Should Be in Your IT Budget

    By on December 5, 2016

    When thinking about e-commerce, our minds inevitably think of B2C giants like Amazon but to get a complete picture of what e-commerce is and the role it can play, it’s important to realize there isn’t just one flavour of...

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  • Budgeting Feature Image

    Budgeting for a Digital Future

    By on November 14, 2016

    “Every business is, willingly or unwillingly, a competitor on a software playing field, no matter which sector it’s in.” Vijay Gurbaxani, Founding Director of the Center for Digital Transformation (CDT), Harvard Business ReviewThis quote is very appropriate for companies...

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  • Load Testing Illustration

    Load Testing: Is Your Website or App Ready for Prime Time?

    By on October 31, 2016

    Most businesses already know how cloud service providers like Amazon Web Services or Microsoft Azure deliver on-demand scalability, security and automatic back up of mission critical data, but there’s another role these massive data centres offer … and it’s...

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  • Navigating Change Illustration

    Navigating Change Critical to Software Success

    By on October 17, 2016

    Every new piece of software or upgraded application is launched with the best of intentions; whether that’s improving efficiency, boosting productivity, enabling mobility and remote access or streamlining internal processes.And, every one of these initiatives, despite the good intentions...

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