MyHydroEye Residential is an online portal that allows residential hydro customers to monitor their electricity usage online so that they can take advantage of off-peak periods.
With the installation of Smart Meters and subsequent Time-of-Use (TOU) pricing, the majority of residential consumers in Ontario have had the advantage of being able to view their electricity usage online – on an hour by hour basis. This insight, together with alerts and a host of other energy management tools offered by MHE, has helped residential consumers better understand and even pro-actively manage their electricity consumption.
However, there is another group of consumers that use significantly more electricity than any home owner, but have not had the online advantage that MyHydroEye affords until now.
Typically, these commercial businesses have a monthly average peak demand, during a calendar year, of over 50 kW and pay the market price for electricity rather than time-of-use prices. These businesses – who have not had interval meters – received a bill at the end of each period summarizing their electricity usage and cost. But without an interval meter, they had little or no insight into when and how they consumed electricity.
In 2014 – with the goal to improve this situation – things changed and the Ontario Energy Board (OEB) issued an amendment to the Ontario Energy Board Act that required a distributor to provide an interval meter to commercial consumers and to afford these businesses with access to the data collected by these meters.
For the past several years now TOU portal’s designed and developed by Whitecap, including Whitecap’s own MHE Residential TOU portal, have served residential consumers in over 50% of the Province of Ontario. Now, with the introduction of Whitecap’s new MHE Commercial online product this group of commercial consumers with peak demands of 50kW or more per month, can enjoy many of the same benefits as those realized by residential consumers.
Designed for Businesses
HydroEye plugs seamlessly into existing LDC websites, saving customers the hassle of juggling multiple logins. Since MyHydroEye Commercial was created specifically for enterprise customers, it is equipped with special features that help businesses manage their electricity costs downward.
View at a glance
• Current consumption
• Peak demand
• Compare current & past consumption
• Weather effects
• Create logical groups
Monitor in detail
• Peak demand (kW)
• Power Factor (pF)
• Consumption (kWh)
• Apparent Power (kVA)
• Reactive Power (kVAR)
Manage with ability to:
• Optimize consumption
• Identify trends
• Compare facilities across time
• Compare by given period of time
Built by Whitecap
We created MyHydroEye to help Canadian utility companies provide their customers with more information about their electricity usage. MyHydroEye is one of our most popular services, and we are always happy to share its success with our customers. To learn about how Toronto Hydro, Hydro Ottawa, Horizon Utilities, and others are using the software, you can view our case studies below.
Request a Demo
Our experts are always happy to chat. If you’d like to know more, let us know by phone or by email, and we’ll be in touch shortly to schedule a demo.